Zoho CRM call recording and call logging

Every call your agents make or take on their Android phones – recorded, summarised by AI and logged in Zoho CRM on the right client, automatically.

What CallSync logs in Zoho CRM

After every call on an agent’s phone, CallSync creates a Call record in the Calls module, linked to the right Contact or Lead and owned by the agent who made the call. Unknown numbers can become new Leads automatically, with the lead source you choose.

  • Incoming, outgoing and missed calls
  • Duration, agent and SIM used
  • Two-voice recording link
  • AI summary: need, budget, area, next step, hot / warm / cold

What you need to connect

  • A Zoho CRM admin login
  • Client ID and Client Secret from a Self Client at api-console.zoho.com
  • A one-time grant code (CallSync turns it into a permanent token)
  • Agent e-mails that match their Zoho users

In the CallSync dashboard open Integrations, choose Zoho CRM, follow the guide shown there and press Test connection. Calls that arrived before you connected are sent as soon as the test passes.

Connect Zoho CRM – free trial

Other integrations

Bitrix24 · Odoo · Pixxi CRM · HubSpot · Salesforce · Microsoft Dynamics 365 · all integrations

Live in one afternoon

Most teams have every phone recording within an hour.

Create your account

Continue with Google or your work e-mail. No card, nothing to install on a computer.

Add your team

The guided setup sends each agent a personal link by WhatsApp, e-mail or QR code.

Install the app

Agents tap the link, download CallSync and allow it once. The pairing code is filled in.

Calls start arriving

Every call, with both voices and an AI summary, appears in the dashboard and your CRM.

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Installed from our secure server – not Google Play

Google Play no longer accepts call-recording apps that work like CallSync, so the app is installed directly from callsync.cloud – signed by us and kept up to date. Android asks once to allow installs from this source – our setup page shows each tap, for Samsung, Xiaomi, realme, OPPO and Huawei.

AI for property sales

Your manager reads the call in 10 seconds

No more "what did the client say?". Every recorded call gets a structured summary that lands in the dashboard and in your CRM note – sorted into hot, warm and cold leads.

Pay only for what you use: AI minutes are shared by the whole company and calls under 20 seconds are skipped. Every trial includes 60 free AI minutes.

✨ AI call summary

Client wants a 2-bedroom apartment in Dubai Marina for his family, ready to move in by March. Prefers a sea view, budget around AED 2.2M, paying cash. Agreed to a viewing on Saturday at 11:00.

Lead🔥 HotIntentBuy PropertyApartment · 2 bed · Dubai MarinaBudgetAED 2.2MNext stepsSend 3 listings today · Viewing Sat 11:00

Try CallSync free for 7 days

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Get a free demo

We show you CallSync on your own phones and CRM – 20 minutes, in English or Arabic.

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